Hantech Power Limited

FAQ’s

» FAQ’s

Q1: How many Cummins factories in China and what’s the relationship between them with Cummins ?
A1: Kindly note that there are 5 Cummins plants in China at the moment, Chongqing Cummins Engine Company(CCEC), Dongfeng Cummins Engine Company(DCEC), Xi’an Cummins Engine Company(XCEC), Beijing Foton Cummins Engine Company(BFCEC), Guangxi Cummins Industrial Company(GCIC), all are the Cummins Joint Venture Company, and different engine plants produce different engine series.

Q2: What’s the Cummins engine series are produced in China ?
A2: The products series of each Cummins plants as follows:
Dongfeng Cummins: 4BTA3.9, 6BTA5.9, 6CTA8.3, 6LTA8.9, ISDe, ISBe, ISLe, ISZ13 Cummins series engines for the automotive, industrial, generators and marine.
Chongqing Cummins: M11, NTA855, KTA19, QSK19, KTA38, QSK38, KTA50 series Cummins engines for industrial, generators and marine.
Xi’an Cummins: ISM11, QSM11 series engine for heavy duty trucks and generators.
Beijing Foton Cummins: ISF2.8, ISF3.8, ISF4.5, ISG11, ISG12, X12 series Cummins engine for light trucks, buses and construction equipments.
Guangxi Cummins: QSB7 & QSL9 series engines special for Liugong construction equipments.

Q3: How is the quality of Cummins China products ?
A3: If buy the genuine Cummins products from China, reliable and good quality is sure, as both Cummins China and Cummins USA are the same product line, also the same quality control system, even the Cummins USA imports lots of engines and parts from Cummins China. While frankly speaking, the Cummins China market is very complex, like for the engine parts, there are lots of copy parts, high imitation parts or fake parts(we called them aftermarket parts) in the market, which might be very low quality. Some customers may seek for cheap price, they bought the fake parts, so they may think China products is very low quality, while the truth is that they did not buy the genuine Cummins products. On the other hand, there are also some suppliers who cheat their customers, they sold the copy products while serve as genuine products. In our opinion, one reliable supplier is very important.

Q4: The different quality level of Cummins parts available in China.
A4: Although there are five Cummins plants in China, but for the engine components, not all the parts are produced in China. Actually only around 80% parts are produced in China, still there are 20% parts are imported from the the original country(Import Parts), some parts are original made in China (Genuine Parts), other parts are OEM made in china (OEM Parts) high and low quality aftermarket parts(After-market Parts) are also available.

Q5: How to identify the genuine Cummins products ?
A5: You can check the product information in the Cummins quick serve system to check the basic engine information through the engine serial number, check if the system information match with the information on your engine nameplate. Also you can call the Cummins China service hotline(400-810-5252), or confirm the information by sending message to 10669588210838.

Q6: Whats’s the advantages of Hantech Power LTD ?
A6: As Cummins official authorized dealer, we have good relationship with Cummins, which can provide full series Cummins product, include the engines and engine parts. On the other hand, we have our own warehouse, generally we keep most of the daily parts in stock, which can ensure to provide customers with fastest response and good service. What’s the most important, we never cheat our customers, we only do what we promise.

Q7: What’s the payment way ?
A7: L/C(Letter of Credit), T/T(Telegraphic Transfer), D/P(Document against Payment), Western Union are available, you are welcome to contact our sales for further consult.

Q8: What are the shipping method ?
A8: The EXW(Ex Works), FOB(Free on Board), CIF(Cost and Freight), FCA(Free Carrier), DDU(Delivered Duty Unpaid), DDP(Delivered Duty Paid) are available.

Q9: What’s the warranty situation for the Cummins parts ?
A9: For the Cummins parts warranty, please refer to the detailed information the section of parts warranty in our website.

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